Sierra
Elevate your customer experience with AI.
Industry focus
- Customer Service
- Technology
Pricing
Pricing information is not available.
Biggest customers
- AG1
- Olukai
- Chubbies
- SiriusXM
- Casper
- Sonos
- ADT
- OluKai
- WeightWatchers
Helpful links
Academies
Documentation
Products
- Deploy an AI agent that is always available, empathetic, and aligned to your brand tone and voice.
- Support customers with even their most complex issues, whether making an exchange or updating a subscription.
- Respond swiftly to changes in your business, and harness analytics and reporting to continuously improve the customer experience.
- Engage with faster, better phone calls. The agent delivers delightful and personalized conversations, is always available, endlessly patient, and able to reason, predict, and act in real-time.
- Seamlessly integrate with your existing technology stack, with comprehensive summaries and intelligent routing when escalation is required.
- Use Agent OS to build once and run everywhere, with a continuously-improving, trusted AI agent tailored to your brand, goals, and processes.
- Imbue your agent with your company’s identity, policies, processes, and knowledge – ensuring your agent represents the best of your business.
- Set goals to guide your agent to the right solutions, and set guardrails to ensure they stay on-point and aligned with your policies.
- Conversational AI can take action, whether updating a case in CRM or managing a delivery in an order management system.
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