Parloa
AI Agent Management Platform for contact centers
Industry focus
- Customer Service
- Contact Centers
- AI
Pricing
Pricing information is not available.
Biggest customers
- orderbird
- AGILA
- HSE
- Swiss Life
- Medien Hub
- Decathlon Germany
- Claimens
- Decathlon
Helpful links
Academies
Documentation
Products
- Design AI agents using a low-code platform and natural language prompts, connecting them to existing systems like CRMs and ERPs.
- Simulate and evaluate AI agent performance using enterprise-grade QA tools and large-scale testing.
- Deploy AI agents across multiple channels (phone, chat, messenger) with version control and a scalable SaaS architecture.
- Monitor performance metrics and analyze conversation history to identify areas for improvement.
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