Cust
AI agents enable CSMs to serve more customers, better.
Industry focus
- Customer Success
- AI
- Software
Pricing
Essential
$249/mo
- Unlimited seats
- Unlimited email accounts
- Manage 250 contacts
- CSM Copilot
- 1 Customer Journey
- One-click CRM integration
- Conversational insights
- Health score
Business
$599/mo
- Unlimited seats
- Unlimited email accounts
- Manage 1,000 contacts
- Everything in Essential plan
- CSM Autopilot
- 3 Customer Journeys
- Integrate Analytics platforms
- Integrate Support platforms
- Run CS in any language
- Automate tasks across multiple platforms
- Automatically fix contact data
Scale
Custom
- Unlimited seats
- Unlimited email accounts
- Manage unlimited contacts
- Everything in Business
- Unlimited Customer Journeys
- Fine-tuned AI agents
- Custom integrations
Biggest customers
Helpful links
Academies
Documentation
Products
- AI-powered agent interaction for customer onboarding, activation, feedback collection, and QBRs.
- Automated handling of customer replies and proactive engagement.
- Customer segmentation based on conversational insights.
- Sales playbooks for upselling, renewals, and churn recovery.
- Integration with CRM and other platforms for seamless data flow.
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