Cognigy
Generative & conversational AI powered customer service agents for your business
Industry focus
- Customer Service
- Contact Centers
- AI
Pricing
Pricing information is not available.
Biggest customers
- E.ON
- ARAG
- Berlin Brands Group
- Calen.ai
- Lufthansa Group
- Virgin Pulse
- BICS
- Direct Travel
- Bosch
- TOYOTA
- Henkel
- Kofax
- EON
- Bayer
- Mobily
- Toyota
- Lufthansa
- Schwäbisch Hall
- Salzburg AG
- Lippert
- Frontier Airlines
- Datev
- Mister Spex
Helpful links
Academies
Documentation
Products
- AI Agents for various channels (voice, chat, messaging)
- AI-Powered Agent Assist (Agent Copilot)
- Enterprise-grade Contact Center AI Platform (Cognigy.AI)
- Generative AI capabilities for humanlike dialogues and hyper-realistic voices
- Multimodal CX capabilities for cross-channel customer journeys
- Omnichannel reporting and analytics suite (Insights)
- AI-based semantic search and knowledge management (Knowledge AI)
- Market-leading AI for 100+ languages (NLU)
- Visual AI Agent creation and orchestration engine (AI Agent Manager)
- Autonomous, goal-oriented AI Workforce powered by LLMs (Agentic AI)
- Turnkey voice connectivity to any contact center (Voice Gateway)
Social media